How to Fix Rejected Myntra & Amazon Catalog Product Images
🤖 Key Takeaways (QC Diagnosis & Fixes)
- Rejection Cause 1 (Non-White BG): Off-white backgrounds (e.g., RGB 248,248,248) trigger instant Myntra/Amazon automated QC bots. Fix: Force true RGB 255,255,255 white.
- Rejection Cause 2 (Margin/Padding Violations): Garments touching image borders or covering >85% of frame get rejected. Maintain 10–15% padding on all sides.
- Rejection Cause 3 (Wrong Aspect Ratio): Uploading square 1:1 photos on Myntra (requires 3:4 ratio) causes stretching or auto-rejection.
- Instant Solution: Use CropStudio Marketplace Presets to auto-format aspect ratio, canvas padding, and background RGB in 1 click.
1. Rejection Error: "Background Not Pure White (RGB 255,255,255)"
This is the #1 rejection reason on Amazon India and Myntra. Even if your studio backdrop looks white to the human eye, shadows or camera auto-white-balance often result in light gray (RGB 240,240,240) pixels.
The Fix: Do not attempt manual eraser brush in Photoshop. Use CropStudio's AI Background Remover which automatically cuts the garment edge with sub-pixel precision and replaces the background with pure #FFFFFF hex code.
2. Rejection Error: "Improper Garment Padding / Crop Margin"
Myntra and Flipkart QC algorithms require the garment or model to occupy 80% to 85% of the total frame, leaving an even 10% to 15% breathing margin around top, bottom, and side edges.
If your flat lay touches the edge of the image canvas, the automated scanner marks it as "Cut Off / Poor Frame Framing".
Never Get a Catalog Photo Rejected Again
CropStudio's 1-click marketplace engine auto-formats images for Myntra (3:4), Amazon (1:1), and Flipkart with 100% QC compliance guaranteed.
Auto-Format Your Catalog Free3. Rejection Error: "Low Resolution / Blur (Sub-1000px)"
To enable high-definition image zoom on product pages, Amazon requires main listing images to be at least 1600px to 2000px on the longest side. Myntra prefers 1080x1440px minimum.
If you cropped a smartphone image, the remaining resolution might drop to 800x600px, resulting in a "Resolution Too Low" error.
The Fix: Run your low-res raw photos through CropStudio's built-in AI Upscaler to boost resolution to 4K crispness without pixelation.
4. Quick Summary Checklist before Catalog Submission
| Marketplace | Aspect Ratio | Min Resolution | Background Rule |
|---|---|---|---|
| Amazon India | 1:1 Square | 2000 x 2000 px | Pure White (RGB 255,255,255) |
| Myntra | 3:4 Vertical | 1080 x 1440 px | White or Off-White / Model Shot |
| Flipkart | 3:4 Vertical or 1:1 | 1100 x 1466 px | Clean Neutral / Pure White |
| AJIO | 3:4 Vertical | 1080 x 1440 px | High Fashion Studio / White |